At fbazi, we believe that gaming should be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. We provide every player in Bangladesh with the tools, information, and support they need to stay in control.
Our Commitment
fbazi is Bangladesh's premier online gaming platform, and with that position comes a responsibility we take seriously: ensuring that every player who chooses to spend time on our platform does so safely, informedly, and within their personal means. Responsible gaming is not a legal box to tick — it is a core value embedded into how fbazi operates, from account registration through to every spin, bet, and game session.
Online gaming offers excitement, entertainment, and the chance to win real money. However, it also carries inherent risks. The house always has an edge, outcomes are determined by chance, and no strategy guarantees a profit over time. We encourage all fbazi players to approach gaming as a form of leisure — budgeted for like any other entertainment expense — and never to chase losses or bet with money earmarked for essential living costs such as rent, food, or family expenses.
This page details the responsible gaming tools available to fb azi players, how to recognise the warning signs of problem gambling, and how to reach fbazi's support team if you or someone you care about needs help. All tools described on this page are available free of charge to every registered player.
fbazi also encourages family members and friends of players to read this page. If you are concerned about the gambling habits of someone close to you, we can help — contact us at [email protected] and our team will respond promptly and confidentially.
Important Notice: Gambling can be addictive. The fbazi platform is intended strictly for adults aged 18 years and above. If you feel that gambling is negatively affecting your finances, relationships, work, or mental health, please use our self-exclusion tool or contact [email protected] immediately. Help is always available.
Player Protection Tools
Every tool below is available to all registered fbazi players at no cost. To activate any feature, contact [email protected] or request it from within your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. You can lower your limit at any time with immediate effect; raising a limit requires a mandatory 48-hour cooling-off period before it takes effect. This gives you time to reconsider before increasing your spending.
Set a maximum duration for each gaming session. When your time limit is reached, fbazi will display a clear notification and log you out automatically. You can configure session limits ranging from 30 minutes to 8 hours. Taking regular breaks is one of the most effective ways to maintain perspective and avoid impulsive decisions during extended play sessions.
If you feel you need a short break from gaming, activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, your account is temporarily suspended — you cannot log in, deposit, or place bets. Your account balance is preserved and withdrawals remain accessible. Time-out periods cannot be reversed once activated, so they provide a firm, reliable pause.
Self-exclusion is a longer-term measure for players who feel they need an extended break from gambling. You can request self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully deactivated and you will be removed from all marketing communications. Reinstating a self-excluded account requires a formal request reviewed by the fbazi responsible gaming team, with a mandatory review period.
In addition to deposit limits, fbazi allows you to set a maximum loss threshold over a defined period (daily, weekly, or monthly). If your net losses reach the configured threshold within the period, further gameplay will be suspended for that period. Loss limits help ensure that a bad run of luck does not spiral into a financial crisis. Lower your loss limit instantly; increases take 48 hours to activate.
Enable reality check pop-ups that appear at regular intervals (every 30, 60, or 90 minutes) while you are logged in and playing. Each notification displays how long you have been playing in the current session, your net win or loss for that session, and gives you the option to continue or end the session. Reality checks are proven to help players maintain awareness of time and money spent.
Getting Started
All responsible gaming tools at fbazi can be activated quickly through the same channel — our dedicated support team. There are no waiting queues, no hidden steps, and no fees. Here is how to get set up:
Visit fbazi.app and log in using your registered username and password. If you are having trouble accessing your account, contact [email protected] and our team will assist you within 2 hours.
Go to your Account Settings panel where responsible gaming options including deposit limits, session limits, and loss limits can be configured directly. Changes to limit levels take effect immediately (for reductions) or after a 48-hour review (for increases).
For time-out periods and self-exclusion requests, email [email protected] with the subject line "Responsible Gaming Request". Include your registered username and the type of restriction you wish to apply. Our team will action the request within 1 hour of receipt and send confirmation to your registered email address.
Once your chosen tool is active, you will receive a confirmation email. You can review the status of all active responsible gaming restrictions at any time by contacting [email protected]. All restrictions are logged and cannot be reversed without the mandatory cooling-off procedures described above.
Quick Reference
Daily / weekly / monthly maximum deposit cap. Reductions take effect immediately.
Instant ReductionAutomatic logout after your chosen session duration (30 min – 8 hours).
Immediate Effect24-hour, 7-day, or 30-day account suspension. Irreversible once activated.
Non-Reversible6 months to permanent deactivation. Formal review required for reinstatement.
Long-Term ProtectionAll tools are free. There is no charge whatsoever to activate any responsible gaming feature at fbazi. These tools exist solely to protect you and will never be withheld or delayed for commercial reasons.
Know the Signs
Problem gambling can develop gradually and is often not immediately obvious — even to the person affected. Recognising the early warning signs is the first step toward regaining control.
Spending more money on gambling than you originally intended, or more than you can comfortably afford to lose
Chasing losses — continuing to gamble in an attempt to win back money you have already lost
Gambling with money set aside for essential expenses such as rent, food, bills, or family needs
Feeling restless, irritable, or anxious when not gambling, or when trying to reduce or stop gambling
Lying to family members, friends, or colleagues about the amount of time or money spent on gambling
Neglecting work, study, family responsibilities, or social activities due to time spent gambling
If you answer "yes" to two or more of the following questions, we strongly encourage you to use fbazi's responsible gaming tools or seek independent support.
Have you ever gambled more than you planned to in a single session, even after deciding to stop?
Have you ever borrowed money or sold personal belongings in order to fund gambling?
Have you ever felt guilty, ashamed, or distressed after a gambling session?
Has gambling ever caused arguments or tension in your relationships with family or friends?
Do you find yourself thinking about gambling frequently when you are not actively playing?
Have you ever tried to stop or reduce your gambling but found yourself unable to do so?
If you answered yes to any of the above, email [email protected] with the subject "Responsible Gaming Request". Our team will respond in confidence and help you access the right tools immediately.
Safer Play Guidance
Following these straightforward principles helps the vast majority of players keep their gaming experience positive, affordable, and genuinely enjoyable.
Decide in advance how much you are comfortable spending — and treat that amount as the cost of an evening's entertainment. Once your budget is spent, stop. Never increase your budget mid-session by transferring additional funds from savings or essential expenses.
Decide how long you will play before you start, and stick to it. Use fbazi's built-in session time limit tool or set a personal alarm. Taking a break at least every 60 minutes helps you stay refreshed and make clearer decisions rather than playing on autopilot.
Losses are a normal part of any gambling activity. The statistical expectation is that over a long enough period, the house will always maintain its edge. Attempting to recover losses by increasing bet sizes or extending sessions is one of the most common paths toward problem gambling — recognise this pattern and stop if you feel the urge.
View any winnings as a pleasant bonus rather than an expected income. No casino game or sports bet carries a guaranteed positive return. If you are relying on gambling proceeds to cover bills or living costs, this is a serious warning sign that should prompt you to seek help immediately.
If you are concerned about your gambling habits, talking to a trusted friend, family member, or professional counsellor can be enormously helpful. You do not need to be in crisis to seek a conversation. Early dialogue is one of the most effective forms of prevention and can help you regain perspective before habits escalate.
fbazi's support team is available around the clock, every day of the year, including during Eid, Pohela Boishakh, and all public holidays in Bangladesh. If you ever feel that gambling is becoming a problem — or if you simply want to discuss your options — email [email protected]. All communications are handled with complete confidentiality.
We Are Here to Help
If gambling is causing you distress, financial difficulty, or relationship problems, please do not hesitate to reach out. Our responsible gaming team operates 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).
Confidential & Non-Judgmental: All responsible gaming requests and communications are handled in strict confidence by a dedicated member of the fbazi team. You will not be penalised, restricted unfairly, or judged for reaching out. Seeking help is always the right decision.
Explore fbazi Safely
fbazi offers cricket betting, live casino, slots, poker, and crash games — all within a safe, responsible gaming environment. Set your limits, play within your means, and enjoy the experience. 18+ only.